Question : How do i paid?
Answer: We accept payment through ATM transfer / Online Banking / Cash deposit to Maybank, Public Bank, Hong Leong Bank & CIMB Bank for malaysian. Credit/Debit card are accept by using paypal(Local & International payment - 5%+RM4 charges).
Question: How long can i receive my parcel?
Answer: Estimate transit times from USA to Malaysia are 5-10 days once parcel send out.
Question: How much was the shipping fee from usa to malaysia/singapore.
Answer: Kindly check for Fee/Charges.
Question: How much service fee that you charge?
Answer: We charge for 10%-20% service fee with free consolidating & repacking without any extra charge.
Question: Do i need to paid tax on my parcel?
Answer: If your shipment's total value is less than the RM500 / SGD400, you will not need to pay tax on your import. Some items may be subject to other types of fees or taxes. You will be responsible to pay these taxes when your parcel arrives if shipped with shipping method that not including duty fee.
Question: Did you provide address for just forwarding service?
Answer: Sorry, we did't provide address for those who just need forwarding service temporary.
Question: Is your product authentic?
Answer: We bought only from official website & verified department store, 100% authentic guarantee.
Question: Can you buy me product from the other website that not in your listing?
Answer: Yes, we can purchase it for you but only from official website that we trusted.
问题：如何汇款？
答案：我们接受ATM转账，网银转账，现金汇款到大马银行，大众银行，丰隆银行和联昌银行。信用卡或者国际汇款户以Paypal进行汇款。
问题：多久会收到包裹？
答案：包裹出货后5-10天内会抵达。
问题：请问从美国到马来西亚/新加坡的运费多少？
答案：请查看 Fee/Charges链接。
问题：你会收取多少的服务费？
答案：我们会收取10%-20%的服务费，服务包括购买和重新包装包裹等没有额外付费。
问题：我需要付关税吗？
答案：如果你的包裹价值少于RM500/SGD400，不会被征收关税，除了一些特殊产品，可能会被征收额外进口税。如果选择不包税运输，所有关税将由你全权负责。
问题：请问你提供代运服务吗？
答案：我们目前只提供代购，不提供只是转运服务。
问题：请问产品都是正品吗？
答案：我们只在官方网站和合法正品授权方购买商品，100%正品保证。
问题：可以帮我代购你没有列下的网站吗？
答案：可以，只要我们确认是可信度高的官方网站。